EON Drive EV Charger not working at night

  • JohnBear's Avatar
    Level 1
    Getting a bit hacked off with my EV charger.

    Basically it does not charge at night. At all.

    It's fine in the morning, afternoon and evening.

    I have tried numerous times to charge at night, at different times, always preferring to test the charger early evening first for 20 mins to ensure everything is setup and working.

    I have triple checked my cars app to set the schedule charging is OFF, so I am only using the eon home app scheduled charging.

    EON Drive has replaced the charger already.

    The DNO has been out to ensure the voltage is right (it is, measured over a week with charging at different time).

    Anyone experienced anything like this?
  • 1 Reply

  • Best Answer

    WizzyWigg's Avatar
    Level 86
    Best Answer
    Good morning @JohnBear It sounds very frustrating.
    I don't have an EV but I did find this:

    In-car smart charging mode activated

    Some EVs have a smart charging mode that adjusts the charging rate based on various factors. This mode might prevent the car from charging under certain conditions or times of the day.
    Familiarise yourself with your vehicle's charging settings and ensure that any smart charging modes are set appropriately.

    It's from the following website :
    https://www.carsloth.com/advice/reas...s-not-charging

    Have you contacted Customer Services? Ways to do so are in the purple area at the bottom of the page under Contact us.