The Eon support person said that even on standard it is 2 tariff for day and night.
Newly bulit house, unable to find day & night meter reading asked by eon support
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@WizzyWigg just enrolled so I am on standard tariff .
The Eon support person said that even on standard it is 2 tariff for day and night. -
@purplepeace Thank you. So you are Eon Next Flex variable tariff. I'm sure @retrotecchie will know about your readings.
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@purplepeace
A+ is your Actual Imported energy use and probably matches the T1 value. A- is exported energy and should read 0 if you don't have solar panels.
You need to confirm with Customer Services that you have standard Next Flex and not an E7 tariff.
Don't shoot me, I'm only the piano player. I DON'T work for or on behalf of EON.Next, but am willing to try and help if I can. Not on mains gas, mobile network or mains drainage. House heated almost entirely by baby dragons. -
@retrotecchie I do have solar panels. I am on flex . What should I do now ?
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@retrotecchie thanks I have not done that yet. I m concerned about eon support member added night reading as my reading although that's not the case. So that would have added to my bill.how so I get that sorted easily?
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@purplepeace
Best advice is to get your up to date readings and phone customer services to get the correct figures applied to your accountLast edited by retrotecchie; 03-01-24 at 14:07.
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@purplepeace hey
If the reads are incorrect we can just change them, @retrotecchie is spot on with get in touch with customer service, you can call or use social media - 0808 501 5088,
Let me know how you get on, also if you need anything for the SEG application be sure to tag me.Pop me a tag or private message for any solar or Affordability & Vulnerability questions! Need our customer service teams? Click here! 📣 for ways to contact us -
@Lee_EONNext thanks let me try the SEG thing I will get back to you
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@purplepeace Let us know how you get on please