If no reading is available the bill will be based on estimates.
Current Eon Next and EDF customer, ex Zog and Symbio. Don't think dual fuel saves money and don't like smart meters. Chronologically Gifted. If I offend let me know by private message, but I’ll continue to express my opinions nonetheless.
If it was me I would contact customer service just before I set off on holiday. This must happen a lot so may just mean a note on your account. Provide a reading when you go and one when you get back.
I'm an Eon Next dual fuel customer with no particular expertise but have some time on my hands that I am using to try and help out a bit.
If you pay on receipt of bill then probably best to submit the reading a week or so before you go to allow time for a bill to be produced and for you to settle it.
Hey @KenMavor a 2-3 month holiday sounds delightful 🏖 are you off anywhere nice?
As @JoeSoap & @meldrewreborn have rightly pointed out if you pop in a reading before and a reading after. You will still receive a bill while you are away and if there has been no reading it will be billed on estimates however when you provide a reading when your back it will re-calculate and bill to your actual read 😊
"Green is the prime colour of the world and that from which it's loveliness arises"-Pedro Calderon De La Barca 🌳
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