Thank you for actually looking - the dedicated energy specialists whom I asked (Prityarth and Lucille directly, and others to whom I sent the Guide to Understanding my Complaint, which contained a section on hi@m.eonnext.com) didn't bother to find out, just left me hanging in the air. However, the emails sent from this address were not marketing emails, they were regular communications about my account, and the address didn't accept replies. So I had to readdress in order to reply.
But thank you for setting part of the mystery to rest.
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@Lee_EONNext
Thank you Lee, but the situation righted itself eventually. I posted because I wondered whether it had happened to anyone else, but I am back on regula email now. However thank you for your interest and thank you for doing something.
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