That's interesting. So as it stands, my meters should be storing my usage data so that it will show up in my apps once they start communicating again. Knowing my luck the meters will be changed and I'll lose all the data. Even then there's no guarantee I'll get comms back at that point, never mind the correct tariff information.
I'm an Eon Next dual fuel customer with no particular expertise but have some time on my hands that I am using to try and help out a bit.
In theory, if it's just a communication issue, they likely just replace the comms hub rather than the meter itself. In which case, your stored data should be retrievable by the DCC and then repopulate your Bright App. Fingers crossed that is the case.
But you know how life works. As a wise man once said, "When one door closes, another one slams in your face!"
Don't shoot me, I'm only the piano player. I DON'T work for or on behalf of EON.Next, but am willing to try and help if I can. Not on mains gas, mobile network or mains drainage. House heated almost entirely by baby dragons.
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