Our DD used to be about £80 I think. When the govt help came in, it reduced to £17. It stayed at that amount after the help was withdrawn, as the account was still 5 or 600 pounds in credit.
Today it's £345 in credit. Been told that the DD is to increase to £165 . This makes no sense to me . We use 6 or 7 units a day. Smart meter. Unit cost 28p . Standing charge 53p. We're on a fix till Feb 24.
The readings on the account match that usage.
So I think our usage in money terms is £75 to £80 a month. So, with the account £345 in credit, why is the DD being put up to £165??
Look at you last bill and find the estimated annual usage. This will be based on past consumption data. Multiply this by your tariff rate and add the daily standing charge x 365. Make sure you are including VAT. This is your estimated annual cost.
Subtract your credit balance and divide what's left by 12. This is a good idea of what your monthly DD should be going forward.
With all these figures and calculations you can contact customer service from a knowledgeable position and put the case for what you think your DD should be set at.
I'm an Eon Next dual fuel customer with no particular expertise but have some time on my hands that I am using to try and help out a bit.
36.2157 megawatt hours would definitely cost around £10k a year.
Ignore it. Mine always says about £4500 a year but its closer to £1200 in reality
Don't shoot me, I'm only the piano player. I DON'T work for or on behalf of EON.Next, but am willing to try and help if I can. Not on mains gas, mobile network or mains drainage. House heated almost entirely by baby dragons.
As with every diverse community, there is always a mixture of opinions, knowledge as well as understanding - that’s what makes it such a great place to be! To make sure everyone gets the most out of our Community and feels good doing it, we’ve created some values below on how to be an awesome, positive member. So, take a read and then go for it!
We love having you all here in the Community and really hope you find some great advice and help from our other amazing members. As a community team, our main role here is keeping things ticking over, everyone safe and getting involved in some great conversations! We know many of you will have specific queries about your accounts and we want to keep your personal details safe so please don't post them here.
• Saying thanks goes a long way
• The community is a public website, so be careful
• Be kind, respectful and supportive
• It's a family-friendly community
• If you’re in a specific section or discussion, try to stay on topic
• One post is normally enough
• Be cool, don’t spam
We want to ensure that the community is safe and fair for everyone…
We all work hard to ensure everyone feels respected and supported while using the community, and keep that positive energy flowing. If a member or group is disrupting your experience without a genuine reason, you can report this to the community team quickly and easily by clicking the 3 dots on the post. Don’t worry about a thing, we’ll take it from there. If you get a message from the team about your behaviour, please try to work with us, as all we want to do is make this a positive place for everyone. In order to this, we have to uphold these Community Values and the Community Team has the final say.
The full Community Values can be viewed here
If you agree, please click the 'I agree' checkbox and press the 'Complete Registration' button below. If you would like to cancel the registration, click here to return to the Community homepage.
Although the administrators and moderators of E.ON Next Community will attempt to keep all objectionable messages off this site, it is impossible for us to review all messages. All messages express the views of the author, and neither the owners of E.ON Next Community, nor vBulletin Solutions Inc. (developers of vBulletin) will be held responsible for the content of any message.
By agreeing to these rules, you warrant that you will not post any messages that are obscene, vulgar,sexually-oriented, hateful, threatening, or otherwise violative of any laws.
The owners of E.ON Next Community reserve the right to remove, edit, move or close any content item for any reason.
