[JoeSoap]

Originally Posted by Liverpool22

@JoeSoap I raised a complaint via WhatsApp when I changed my tariff on Friday 23rd Junetoday my ihd has updated to include the direct debit discount at midnight. I threatened the ombudsman as well

You've had a good result and your perseverance paid off 👍

[JoeSoap]

Originally Posted by WizzyWigg

@JoeSoap Ok I can't hold on any more. I've gave you loads of clues today. 😂😂 I committed to a tariff update, yesterday. Call me foolhardy, particularly after your problems. I can't tell you how or why, but I now have an IHD and all apps with the correct tariffs and information. No injury to my account, DD, or credit. They do say that lightening doesn't strike twice in the same place 🤔. To me it looks like things are heading in the right direction. 👴

You did whaaaaaaaaaaaaaaaaaaaaaaaaaat??? 😧😮 That explains all the emojis then 🤯

Well done for getting a result 👍

[JoeSoap]

Originally Posted by LeeDQ_EONNext

@JoeSoap Well... you know where I am if you need anything. Ive had a chat with a few people today and when we do the update, we need to be making sure the tariff codes match otherwise it wont work. They did also mention to me that some people are still waiting for the firmware updates so i'm hopeful all of this will be resolved soon. We are still doing some research into what's happened as soon as we have an update, I will let you know.

Thanks for the info. I'll be one of the ones waiting for firmware updates or something. They don't call me lucky JoeSoap for nothing. In fact they don't call me that at all 😁

I've decided that my IHD is close enough to give me an idea of what it's costing me daily but I would like up-to-date consumption data in my apps. I'll have to lie awake worrying about it and see what decision I come to tomorrow 🤔

[WizzyWigg]

Originally Posted by JoeSoap

You did whaaaaaaaaaaaaaaaaaaaaaaaaaat??? 😧😮 That explains all the emojis then 🤯

Well done for getting a result 👍

Sorry. Now then take a deep breath in, think positive, will you come and join me on the other side? 🌞. ⤵️ ➕ 👀 💡. 👴

[JoeSoap]

Originally Posted by WizzyWigg

Sorry. Now then take a deep breath in, think positive, will you come and join me on the other side? 🌞. ⤵️ ➕ 👀 💡. 👴

Aww, not another one. Something about the sun going down and me seeing a good idea when I'm lying awake in the dark?

[WizzyWigg]

Originally Posted by JoeSoap

Aww, not another one. Something about the sun going down and me seeing a good idea when I'm lying awake in the dark?

Not quite. Ignore the sun 🌞. 😂

[JoeSoap]

Originally Posted by WizzyWigg

... Ignore the sun 🌞. 😂

I can't... I'm missing it right now 😞

[WizzyWigg]

@JoeSoap No no. Ignore the sun 🌞and you will see the light. 👴
I've no idea where the sun 🌞has been today. Hasn't stopped raining ☔. Still tomorrow is another day. 😊 Apologies for all my spelling mistakes, actually I apologise for the spell cheker.😂

[JoeSoap]

@WizzyWigg

Ah, ok. I’m emojied out now 😅

[WizzyWigg]

@JoeSoap
I think you are right too much of a good thing for the day. I'll switch back to my rubbish spelling and punctuation 😆. By the way my control knobs are a good likeness. 😂