Don't shoot me, I'm only the piano player. I DON'T work for or on behalf of EON.Next, but am willing to try and help if I can. Not on mains gas, mobile network or mains drainage. House heated almost entirely by baby dragons.
My experience is that the reads pulled from my smart meter happen on the 1st of every month (as they should do because I joined Eon Next almost 2 years to the day on Oct 1st 2021). There was a 6 month period or so before the ducks were lined up (manual reads in the interim).
OK, so on 30th September I took meter reads from the IHD as close as possible to midnight going into Oct 1st for my records (and just in case ...). The pulled reads appeared (as usual) in my online account later on during the following day (evening time of the 1st) along with the 2 transactions (one for Electricity and one for Gas) and a new account balance arising from these 2 transactions. They have reconciled very closely to my running spreadsheet compiled each day during September. The detailed statement has invariably arrived in my online account in time for the morning online chores on the 2nd October as usual.
Great news 👍 I'll look out for the transactions later tomorrow and hope the bill appears on Friday 🤞
This one is for you to complete alone. There could be a promotion in it for you 😏
Ooh ah, now, I'm not sure I would be the best candidate. There's got to be many more deserving of promotion than little old me. 👶 This exercise requires someone much higher up the rankings. I've only just retired the pink shirt. 😶
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