FANDABBYDOSEY!!!!!!!!
Have you started on the sequel yet? What about "How I got my data back" , Part 1. 😂😂😂 Only kidding.
Brilliant news. 👍
IHD Tariff Update Request More Troublesome Than Normal
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Level 8720-09-23
Have you started on the sequel yet? What about "How I got my data back" , Part 1. 😂😂😂 Only kidding.
Brilliant news. 👍 -
Level 9120-09-23@WizzyWigg @retrotecchie
I had to have another peek this morning just to be sure 😂 … all still ok. I put it all down to collective finger crossing so thanks for that 👍
The tariff rates haven’t updated on the Bright app yet but I never look at cost on there anyway, just consumption, so not an issue.
I intend to wait a couple of days to see how things go and then I’m 90% sure I’m going to send an email to CS to cancel the engineer visit.
Is this really the end of the saga? 🤔I'm an Eon Next dual fuel customer with no particular expertise but have some time on my hands that I am using to try and help out a bit. -
Community Team20-09-23@JoeSoap I'm so pleased to hear this news this has made my morning 😃 Hopefully this is the end of the saga, I'm off to do a happy dance to the kitchen to celebrate with a coffee!"Green is the prime colour of the world and that from which it's loveliness arises"-Pedro Calderon De La Barca 🌳
E.ON Next Poll - How much do you know about the Priority Service Register? - If you have a spare 2 minutes 🕑 we'd love if you complete our poll about the Priority Service Register 🤗
Wondering about heat pumps? Check out this thread 👉 Air source heat pumps in winter: Busting the myth! -
Level 9120-09-23@retrotecchie @WizzyWigg
Any thoughts on why the usage data that should have been stored in the meters over the last couple of months hasn’t appeared in the apps? If it hasn’t shown up by now then is it gone forever?
Also, I have noticed that there is no gas or electric data showing from 16.00 yesterday but it shows again from 00.30 this morning. The IHD had updated by 00.25 when I looked so there must have been comms between midnight and 00.30.
Curious 🤔 -
Level 9220-09-23@JoeSoap
Between midnight and 1am is the usual read schedule for the meters. Even with the reads set to half hourly, the meter just stores the data and it's pulled off as a whole block of reads once a day. I would imagine that any catching up on apps will happen in due course.
Don't shoot me, I'm only the piano player. I DON'T work for or on behalf of EON.Next, but am willing to try and help if I can. Not on mains gas, mobile network or mains drainage. House heated almost entirely by baby dragons. -
Level 8720-09-23
With mine it builds slowly over a few days, so far this week I'm only up to 3.00pm for leccy Monday and Tuesday. That's fairly normal for me. Just got to remember my set up runs on steam. Obviously my gas is a no go zone,(last set of data 20th of Aug). Historical data is fine. Interestingly the Eon app and Bright app never update equally. Sometimes Eon has more data than Bright and vice versa. Hence take meter reading, enter on spreadsheet to get accurate result. 🙃
Update....... Tuesday now up to 4.00pm Monday still 3.00pm. 😂 Who needs apps 🤔!Last edited by WizzyWigg; 20-09-23 at 09:14.
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Level 9120-09-23@retrotecchie @WizzyWigg
I understand what you have both said and I'm used to there being a lag in the data. The thing is, there is a gap in both gas and elec usage from 4pm yesterday until 00.30 this morning. All is well before and after these times. When there is no consumption I normally get a figure of 0.0 when looking at hourly or half-hourly consumption. In that particular period however, there is no figures at all, which is how it was when I had lost all comms.
Maybe it was something to do with the tariff update. Time will tell, I suppose. -
Level 8720-09-23
Seriously at the moment I wouldn't be overly concerned. I get gaps all over they eventually fill. I appreciate your tech is light years ahead of mine but the coms is much the same, or so it seems to my senile brain 👴😂. All this modern gadgetry needs time, it's no way as speedy as we think it should be.
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