Evening Joe. Do you want a giggle. 😂 Just went on my online account, and check one was ✔, check 2 was ✔, check 3 was ❌. Yep I'm not sending readings!!! Back to manual readings again. 🙃😵. Hey ho! 😂
Sure have. One step forward two steps back. I'll get round to contacting CS at some point but can't be bothered at the moment. I think my ancient steam powered setup is heading towards leaving this mortal coil. 😂 Probably wait until you are sorted before doing anything. 👴
Funny thing is though, I get three ticks and a message saying All’s Good 😂 How about data in the apps? Do you have any up to date stuff?
Now that's where it gets even sillier Bright says I'm sending electric but not gas, next app sort of similar-ish. Checked everything my end and looks fine. It's done this before over the past few years so I'm in no rush as I can easily take manual readings. 🤣
Hi Lee, long time no type. Just a thought. If I log into my online account it gives me three ticks and tells me, 'All's Good'... even the smart meters get a tick. Couple that with the fact that according to the Citizens Advice Smart Meter Checker both my meters are working in smart mode.
Is it worth flagging that info to the smart meter team? I worry that the engineer might just swap the meters and IHD to something inferior to what I've already got when the checks by Citizens Advice and Eon Next (through the online account health checks) say my meters are fine.
Now that's where it gets even sillier Bright says I'm sending electric but not gas, next app sort of similar-ish. Checked everything my end and looks fine. It's done this before over the past few years so I'm in no rush as I can easily take manual readings. 🤣
I'm just baffled with it all. Hopefully @LeeDQ_EONNext will be able to do some digging and shine some light on what these smart meter checks in the account and on Citizens Advice actually prove.
I'm just baffled with it all. Hopefully @LeeDQ_EONNext will be able to do some digging and shine some light on what these smart meter checks in the account and on Citizens Advice actually prove.
Truthfully I don't think they prove anything. Perhaps you could say they show you possess the devices. Nothing to do whether they work or not. 🤪
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