Standard procedures!???????😵. That's like saying if all the computers and other devices in the universe were identical you'd be able to run the same application on every single one. That's definitely not the smart meter way. 😂😂😂. Too many variations, hence the problems. Still I'll keep off the emojii today 😂. Have fun 😊.
PS. Why don't you write a book about the whole episode. I think it could be a best seller. Then you could retire to that little island, and have everything powered by @retrotecchie 's fusion generator. You've had almost 22,000 views of this thread. 🌞👴
I'm more than happy to share my carbon-free fusion energy with a very select circle of my Forum buddies, but you'll need to provide your own sunshine. And very long extension leads.
Don't shoot me, I'm only the piano player. I DON'T work for or on behalf of EON.Next, but am willing to try and help if I can. Not on mains gas, mobile network or mains drainage. House heated almost entirely by baby dragons.
You have to remember that the process of population of the apps (Hugo, Bright and E.On Next) with meaningful and timely/accurate data is actually nothing to do with your supplier, but a function of the dreaded DCC. As is the sending of tariff data and updated information to your meters. The IHD gets all its information directly from the meters themselves over the HAN. Any data showing in an app gets that info from DCC, not your meter itself or from E.On Next. All these problems with incorrect updates and wrong information appear to be industry wide and not just with us happy bunch of E.On Next customers.
The bottom line is, it's a DCC issue and as they have no transparency or any responsibility to individual customers, no amount of complaining or requesting updates will work until that 'not fit for purpose' incompetent bunch of billpayer funded numpties actually get their mojo together...and who knows when that will be, if ever.
You have to remember that the process of population of the apps (Hugo, Bright and E.On Next) with meaningful and timely/accurate data is actually nothing to do with your supplier, but a function of the dreaded DCC. As is the sending of tariff data and updated information to your meters. The IHD gets all its information directly from the meters themselves over the HAN. Any data showing in an app gets that info from DCC, not your meter itself or from E.On Next. All these problems with incorrect updates and wrong information appear to be industry wide and not just with us happy bunch of E.On Next customers.
The bottom line is, it's a DCC issue and as they have no transparency or any responsibility to individual customers, no amount of complaining or requesting updates will work until that 'not fit for purpose' incompetent bunch of billpayer funded numpties actually get their mojo together...and who knows when that will be, if ever.
I couldn't have put it better myself. Well said. If you want accuracy then it's back to basics and common sense. Apps are pretty.................... 😯
PS. Why don't you write a book about the whole episode. I think it could be a best seller. Then you could retire to that little island, and have everything powered by @retrotecchie 's fusion generator. You've had almost 22,000 views of this thread. 🌞👴
It would have to be a trilogy that would give JRR Tolkien a run for his money 😂
I'm an Eon Next dual fuel customer with no particular expertise but have some time on my hands that I am using to try and help out a bit.
Great picture.🤣🤣🤣. @WizzyWigg:You saying 'Which one's the live?' has jogged my memory of something cable-related which actually happened to me. The bottom of my garden borders the local electricity substation, and about two years ago, two power company vans arrived and one of their guys knocked at the door. He said: 'There's a power cut in another part of the village, and we have to cut through the main high voltage cable, but we can't tell the difference between the main cable and the one to your property, so we might accidentally cut you off!' Well, if the power company can't tell the difference, what chance have we got?🤦♀️🤣🤣
I had visions of the bomb scene from Lethal Weapon 3, where Mel Gibsons character cut the wrong wire, blew the building up, and said 'Oops'.(It's on Youtube, if you haven't seen it).👨🔧🔌✂💥🤣🤣🤣
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