[WizzyWigg]

Originally Posted by JoeSoap

@WizzyWigg

I’d like to say I’ll sleep on it too but my head’s spinning with it. If I get my hundred and fifty quid back and my DD reduced to where it was I’ll probably join you in sitting on my hands 🤪😂

I'll take you out for a virtual drink 🍺 to celebrate. 😂 🖖

[JoeSoap]

@WizzyWigg

Can you get drunk on one of them?

Anyway, if anyone wants a couple of smart meters I have two free to a good home. I’ll even throw in an IHD… it might even be updated by then 😂

[retrotecchie]

@JoeSoap

See? I knew you'd come round to the dark side along with me and @meldrewreborn eventually.

🤣🤣🤣🤣🤣

[WizzyWigg]

@JoeSoap

Have you been at the virtual bottle already as @JoeSoap giving away his smart meters. I thought I never hear that. 😂😂😂😂😂

I think I'm going to have a virtual night cap. 👴

Best bit about virtual spirits there're FREE. 😂 Also no ill effects in the morning.👍

[JoeSoap]

Originally Posted by retrotecchie

@JoeSoap

See? I knew you'd come round to the dark side along with me and @meldrewreborn eventually.

🤣🤣🤣🤣🤣

I’ve been ground down today. I’ll be fine in the morning after a good night’s lying awake staring at the ceiling 😂

[WizzyWigg]

@JoeSoap

Morning @JoeSoap How was the ceiling! 👽 This morning my IHD agrees with Bright(DCC) 😀, but of course they are not the V4 figures. What figures they are I would love to know. I shall do some in-depth analysis later. 😉
Thinking about last night, I'm wondering if in your case they closed your account and then reinstated it to try and force the tariffs through. Could this be the workaround? Have you checked your online this morning?
Oh well I'm going to make a real coffee ☕ to set up for the day. 😂😂😂😂

PS I don't think it's just us with this problem.

[JoeSoap]

@WizzyWigg

Well, no new cracks were observed on the ceiling. Actually, I slept quite well but with some weird dreams.

So, I having been told another update was applied last night, I checked this morning and no change. I then re-booted the IHD as per the instructions given and all tariffs are still wrong. This was no surprise as the electricity unit rate on the smart meter was also still wrong

Oh, and my account is still bereft of the £150 that was taken last night and my future monthly DD amount is still around £50 higher, due to my credit balance being ignored.

If the DD stays as it is I'll just withdraw my balance but I want my £150 back.

Oh the joy 😂

[WizzyWigg]

@JoeSoap

Bottom firmly on hands 😂 , definitely not at the moment going to bother progressing the problem. I'll join the 37% (2022) that have or had issues. 😆

If any consolation when I was working we had a sort of similar situation trying to network particular medical devices throughout the UK. It's sorted now but boy did it take time and money. New devices, legacy devices, different software/firmware, different LANs and so on and so on. All that was just a drop in the proverbial ocean compared with smart meters.

Let us know how things pan out. The virtual pint is ready in the virtual pub for the celebration. 😂😂😂

[meldrewreborn]

@JoeSoap

There are two issues which are really unconnected. Sorting your correct tariff out, with NO exit charges!, is one thing and applies whether one has a smart meter or not.

The other is the data shown on your IHD (which for new forum members information, comes from the meters themselves via your communications device attached to the electricity meter.

Both issues are for EON to solve. And we know that in general their customer service is amongst the worst out there. But two complaints are called for, and if the meters and IHD had been configured properly in the past (and there have been multiple tariff changes in last 18 Months) what's so different this time?

[meldrewreborn]

@WizzyWigg

I continue to be amazed by the complexity of Smart Meter communications, and the security surrounding them. I wonder whether It really needs a quick and dirty public enquiry to get to the bottom of where the problems actually lie. The north uses a different system to the south , but do both utilise the DCC? And is performance any better in one compared to the other?