Hi am having the same issue now and have been having a back an forth by twitter and chat with the EON team. It's only happened in the last few days too. I live abroad so use Express VPN all the time. Like you I have had a go with and without everything. Did you manage to resolve your issue? Thanks
IT issue: Can not log in to eonnext acount also can not reset password
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- log in issues
- online account
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Community Team09-05-23Hey everyone 😊
Hannah here 👋 - just to let you know that today and yesterday we have reports that some customers have struggling to log into their accounts. But we're aware of things and we're working on it 🛠.Last edited by Han_EONNext; 09-05-23 at 13:38.
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Level 109-05-23
Hi in short no I can't get on at all. My bill is due tomorrow and the EON team have said they will email it to me if I tweet them tomorrow. -
Level 8609-05-23@Adny63
Thanks for the information. It looks like @Han_EONNext post there are issues which they are working on. I just wondered originally if the recent ExpressVPN updates might have been causing any issues. I don't know if this link is of any interest but was updated recently.
https://www.vpnranks.com/uk/reviews/...-working/#faqs
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Level 109-05-23
Thanks I will have a read through and see if there is anything more I can do. I know my software is always up to date so it's not that.
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Level 8609-05-23@Adny63
Stranger and stranger. You very kindly replied to my post as per this email. I can't see it in this thread.
Just checked at 21.37 and the post appeared. Even stranger. 🙃
Last edited by WizzyWigg; 09-05-23 at 20:39. Reason: The reply eventually appeared?!
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Level 210-05-23Same thing happening to me. Can't log in can't change password. Basically locked out. Gone on for three days now. Very annoying.
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Level 110-05-23Same here, but it's been going on for well over a week, and I am not, I repeat NOT using a VPN.
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Level 9210-05-23@TBG01
In which case, more than likely a problem at E.on Next's end, although I have no problem at all with Windoze and Chrome.
Don't shoot me, I'm only the piano player. I DON'T work for or on behalf of EON.Next, but am willing to try and help if I can. Not on mains gas, mobile network or mains drainage. House heated almost entirely by baby dragons.
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