Smart Export Account Website

Level 8

P962c

20-03-23

5091 views

When is the new Smart export account website going live and when is payment for expoerted electricity going to be paid?

4 Replies

Best Answer

Level 91

JoeSoap

21-03-23

Best Answer

@P962c

You may need to contact the FIT/SEG Team for this kind of info. There's a phone number at the bottom of this Q&A post.

I'm an Eon Next dual fuel customer with no particular expertise but have some time on my hands that I am using to try and help out a bit.

Level 8

P962c

21-03-23

Thanks all sorted. The web page needs a little work but has the necessary functionality

Community Team

Lee_EONNext

20-06-23

Hey @P962c Did you manage to find out the date when your payment is due? With SEG the team tends to contact our SEG customers via email advising we need the Export reading, now the payment is usually made on the agreement date. All of this should be in your contract? Let me know if you still need some help with this and I will see what I can do for you.

Thanks

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Level 8

P962c

21-06-23

Hi LeeDQ,
All sorted thanks. Eon were changing the system they use to an online system to reflect that used by main Eon account and things got delayed.
It means all the SEG and Main account are accessed on the same web page and on the App

P