Hey @
Pete19612 😊
Hannah here 👋. In regards to standard Prepayment meters there are
4 types of electricity meter 🤔, and each meter has a different FND (friendly non-disconnection) time so its super important to make sure you know which one is yours. The meter types are:
1.
KBA - The meter will disconnect when the credit runs out unless it’s an Economy 7 meter which will stay on between midnight and 7am. Whilst the meter is using the emergency credit, it doesn’t collect debt or standing charge.
2.
KBB - The meter will have £5 emergency credit and the meter will disconnect when the credit runs out unless it’s an Economy 7 meter which will stay on between midnight and 7am. Whilst the meter is using the emergency credit, it doesn’t collect debt or standing charge.
3.
KBC - The meter will have £5 emergency credit and the meter will disconnect when the credit runs out unless it runs out in the late evening. The meter will stay on until the morning; the exact times will vary depending on the time of year but it’s normally around 8pm to around 8am. Whilst the meter is using the emergency credit, it doesn’t collect debt or standing charge.
4.
KBD - The meter will have £5 emergency credit and the meter will disconnect when the credit runs out. Meters that were fitted from mid-2009 onwards won’t disconnect if you run out of credit in the late evening. The meter will stay on until the morning; the exact times will vary depending on the time of year but it’s normally around 6pm to around 9am. If you run out of credit on a Sunday, on Christmas Day or Boxing Day, your meter won’t disconnect until the following day.
Generally we find that most customers will have a
KBD meter - this is the latest model of prepay meters they have released 😊.
Unfortunately for standard Prepayment, Gas Prepayment meters doesn't have friendly hours, so once all the credit / emergency credit has been used up the meter will disconnect.
In regards to the timings, unlike Smart Meters Prepayment meters will remain in GMT all year around 🗓. This means, the above hours are accurate during October to March, and will be an hour out during British Summer Time(BST) March to October, when the clocks go forward by an hour.
