Hello wondering what to do as iv run out of gas n electric and can't do anything till Wednesday any ideas appreciated
Help
- Tags for this Thread
- off supply
- prepayment
- top up
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Community Team30-01-23Good evening @Aly 😊
Do you mind telling us some more? Is it that your meter has stopped working? Or perhaps you need some support with topping up?
Here to help🌍 Striving for a bigger, better and sustainable world!
There are lots of new ways to contact us! If you do need us please 👉get in touch👈
Thinking about replacing your boiler? You can find out more about our boiler solutions 👉 HERE 👈 -
Community Team30-01-23Hey @Aly just jumping on super quick 😊 and I have sent you a PM also. In the case that you are off supply you would have to get in touch with us - please send us a message through WhatsApp explaining that you are off supply and we will be able to help you.
Have a lovely eveningLast edited by DebF_EONNext; 11-10-24 at 11:04.
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Level 230-01-23@Han_EONNext I have messaged and was told to go on the community site -
Level 9230-01-23@Aly
If you are off supply out of normal office hours, you will need to phone the out of hours emergency helpline 0808 501 5088Don't shoot me, I'm only the piano player. I DON'T work for or on behalf of EON.Next, but am willing to try and help if I can. Not on mains gas, mobile network or mains drainage. House heated almost entirely by baby dragons. -
Community Team31-01-23Morning @Aly did you get this sorted?
Our key words filter shouldn't have sent you back our way 🤔 so we'll need to have a look into that. Let me know 😊 -
Level 231-01-23@Han_EONNext no luck
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Community Team31-01-23Hi @Aly - I'll need to look into this for you 🙂. I'm just about to send you a DM.
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