Hello
Has anyone else noticed a sudden increase on their smart meter overnight?
For example, in this past week, there has been 2 occasions where my smart meter increased by £10 and also £20 overnight and I don't understand why as I'm not doing anything different
Good morning 👋 @McDaddy17 Anasa here one of the Community Co ordinators, its great to have you here, I think it's a great idea to take a few reads over a few days and double check to see what could be using what and if there is an issue we'll be able to look straight into this for you, it might also be a big help for anyone else that might be having a similar experience.
We have some fantastic volunteers on here who are great with billing calculations and even the tech side of smart meters so you won't be on your own and we'll get the bottom of what the cause could be armed with all the information possible 😊
'The greatness of a community is most accurately measured by the compassionate actions of its members’
Did you know that we're open 24/7? There are lots of ways to contact us over here!📣
Ok, never mind the pounds and pence. Take readings before you go to bed at night of the actual meter readings themselves, in kWh.
In the morning, check the readings again and see what has changed. Figure out if the usage is gas or electricity.
If gas, does your boiler have an 'eco' or 'comfort' setting? If so, turn that off.
If electric, have you got an electric immersion heater or other electrical heater that is using that energy overnight?
Until you can work out which fuel is being recorded and how, the pounds and pence don't tell us very much at all.
Don't shoot me, I'm only the piano player. I DON'T work for or on behalf of EON.Next, but am willing to try and help if I can. Not on mains gas, mobile network or mains drainage. House heated almost entirely by baby dragons.
5 cubic metres of gas is approximately 55kWh or about £5.75 or so
4kWh of electricity is about £1.40 worth.
With standing charges, you are looking around £8 ish for the period between last night and 4.30pm. A bit high on the gas, maybe, but not bad at all on the electric. That said, a 28kW boiler will use that much gas in two hours if running flat out.
I'd be inclined to email hi@eonnext.com with all your details in the body and 'request smart tariff update' in the subject, as it looks like your IHD doesn't have the tariff information right.
As with every diverse community, there is always a mixture of opinions, knowledge as well as understanding - that’s what makes it such a great place to be! To make sure everyone gets the most out of our Community and feels good doing it, we’ve created some values below on how to be an awesome, positive member. So, take a read and then go for it!
We love having you all here in the Community and really hope you find some great advice and help from our other amazing members. As a community team, our main role here is keeping things ticking over, everyone safe and getting involved in some great conversations! We know many of you will have specific queries about your accounts and we want to keep your personal details safe so please don't post them here.
• Saying thanks goes a long way
• The community is a public website, so be careful
• Be kind, respectful and supportive
• It's a family-friendly community
• If you’re in a specific section or discussion, try to stay on topic
• One post is normally enough
• Be cool, don’t spam
We want to ensure that the community is safe and fair for everyone…
We all work hard to ensure everyone feels respected and supported while using the community, and keep that positive energy flowing. If a member or group is disrupting your experience without a genuine reason, you can report this to the community team quickly and easily by clicking the 3 dots on the post. Don’t worry about a thing, we’ll take it from there. If you get a message from the team about your behaviour, please try to work with us, as all we want to do is make this a positive place for everyone. In order to this, we have to uphold these Community Values and the Community Team has the final say.
The full Community Values can be viewed here
If you agree, please click the 'I agree' checkbox and press the 'Complete Registration' button below. If you would like to cancel the registration, click here to return to the Community homepage.
Although the administrators and moderators of E.ON Next Community will attempt to keep all objectionable messages off this site, it is impossible for us to review all messages. All messages express the views of the author, and neither the owners of E.ON Next Community, nor vBulletin Solutions Inc. (developers of vBulletin) will be held responsible for the content of any message.
By agreeing to these rules, you warrant that you will not post any messages that are obscene, vulgar,sexually-oriented, hateful, threatening, or otherwise violative of any laws.
The owners of E.ON Next Community reserve the right to remove, edit, move or close any content item for any reason.
