I find myself upgraded to SMETS2 dual fuel since Jan 9, working at my end but online account says:
No meter reading details available
I understand from reading others' posts here that it can take up to eight weeks for "getting your meter details" to work, and that it might start working on my usual data gathering day -- 1st of the month.
But this is odd: my online account does already know the new smart meter numbers. Well, if the system knows those then what is the extra step needed for being able to grab usage data from the new meters?
Just curious, not breathing more heavily yet. And looking forward to having the quoted financial incentive for the meter upgrade in my account when it's all sorted.
Last edited by DebF_EONNext; 12-06-23 at 10:33. Reason: Removed Featured thread