@meldrewreborn Thanks for your help along with others on here, I'll now look at switching 👍
Its 2023, Have all Smets1 meters now been upgraded onto the network?
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Level 7905-02-23@zappedtoe The data from large supplier - domestic customers is telling.
Quarter Gas meters
smart in
smart modeGas meters
smart in
traditional modeGas meters
non-smartElectricity
meters
smart in
smart
modeElectricity
meters
smart in
traditional modeElectricity meters
non-smartQ4 2018 5266181 687942 15445560 7027058 913408 17922870 Q1 2019 5515114 822164 14953399 7325328 1150502 17265694 Q2 2019 5742799 1004675 14496277 7654779 1370965 16667334 Q3 2019 5995365 1194248 14015676 8017974 1653253 16002566 Q4 2019 6294285 1495786 14023880 8431865 1989202 16073174 Q1 2020 6585917 1667483 13867910 8932589 2028510 15593200 Q2 2020 6623632 1622086 13691730 8953977 2009973 15536534 Q3 2020 6885507 1674516 13411355 9367496 2022874 15132341 Q4 2020 7227534 1847951 13222177 9884841 2118166 14852091 Q1 2021 7492053 1807674 12694537 10318212 2040020 14097011 Q2 2021 7765924 1875256 12479909 10838574 2126942 13698565 Q3 2021 8129806 2010876 12081010 11362116 2184441 13289775 Q4 2021 9164751 1968329 12526982 12688315 2119559 13766041 Q1 2022 9716697 1841739 12176299 13689569 1655389 13406319 Q2 2022 9883692 1983479 11874596 13973050 1730072 13029841 Q3 2022 10274035 1953759 11579251 14445339 1736419 12587058 Current Eon Next and EDF customer, ex Zog and Symbio. Don't think dual fuel saves money and don't like smart meters. Chronologically Gifted. If I offend let me know by private message, but I’ll continue to express my opinions nonetheless. -
Level 8212-02-23Don't shoot me, I'm only the piano player. I DON'T work for or on behalf of EON.Next, but am willing to try and help if I can. Not on mains gas, mobile network or mains drainage. House heated almost entirely by baby dragons.
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Level 65 Hours AgoUpdate - I've now been switched over to another supplier as per previous post so this is just an update after a month away from EON. They still continue to email, post and only just today, phone about making an appointment to get my meters changed. The guy who rang today kicked off with the line "if we don't change your meters they could soon stop working" ummm they have never worked.
My new supplier has now booked in a meter change which took one phone call.Last edited by Anasa_EONNext; 4 Hours Ago at 21:37.
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Community Co-ordinator4 Hours Ago@zappedtoe Anasa here 👋 It's not great to hear that you did not have the best customer service. There does seem to be a lot of confusion with accessing your bills and energy usage. I think the mix up came with wanting to know your usage before EON Next, those bills are on a different system so we don't have access to them on the system but we're able to get access to them for you, your data is not lost its just not on the system that EON Next use which should have been explained to you.
We're sorry to see you go but do understand that you have to do what's best for you so thank you for your feedback. I hope that you stick around on the forum as we offer lots of help and advice for all members not just our customers 😊'The greatness of a community is most accurately measured by the compassionate actions of its members’
Did you know that we're open 24/7 across our Social Media Channels? There are lots of ways to contact us over here!📣
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