[Jojophina]

I had a text stating that this month's payment of £66 would be going onto the meter today or have I dreamt that as no credit applied as yet

[Tommysgirl]

Originally Posted by Jojophina

I had a text stating that this month's payment of £66 would be going onto the meter today or have I dreamt that as no credit applied as yet

I don't have a Smart prepayment meter, mine gets credited to my electricity account, but hasn't shown up yet either. There were posts from Han_Eon Next and Beki_Eon Next yesterday that the January £67 payments were being applied today (5/1/23) to both types. "Being applied" means the payments are in the pipeline, but will probably not show on our accounts or Smart meters until tomorrow or the day after. This also happened with the first payments in October, and the payments eventually showed up on the 6th.😀

[Jojophina]

@Tommysgirl thanks for the update I can't remember how long the others took to credit to the meter they just seemed to appear really quickly lol. It's only because I had an actual text that I was asking as I never had that before either. I shall sit and watch my smart meter patiently for it to ping on lol

[Tommysgirl]

@Jojophina
The online payments to electricity accounts are appearing today, mine showed up at about 8am (showing as credited yesterday). Hopefully it won't be too long now before the credits to Smart pre payment meters appear.😀🤞

[Anasa_EONNext]

Hey! @Jojophina Anasa here 👋 Welcome to the forum, its great to have you here! You should start seeing your payments added to your meter this week, if not please get in touch and we'll look into this for you 😊