I need help got no gas
Jeanie
- Tags for this Thread
- off supply
- prepayment
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Best Answer
Community Team03-01-23Best AnswerHiya @Jeanie - please don't worry 😊. Has the code you were given not worked? Or have you used all the credit attached to the code?🌍 Striving for a bigger, better and sustainable world!
There are lots of new ways to contact us! If you do need us please 👉get in touch👈
Thinking about replacing your boiler? You can find out more about our boiler solutions 👉 HERE 👈 -
Level 9203-01-23Don't shoot me, I'm only the piano player. I DON'T work for or on behalf of EON.Next, but am willing to try and help if I can. Not on mains gas, mobile network or mains drainage. House heated almost entirely by baby dragons.
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Level 503-01-23
It was to take to my spar shop with a new gas card they code was to put 10 pound on my new gas card
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Level 503-01-23@Jeanies it was emergency help
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Level 9203-01-23@Jeanies
Between being given the code and going to the shop, did you wait two and a half hours before trying the code. That's how long it takes to go through the system to reach the shop's terminal. If you try the code too early, it won't work.
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Level 503-01-23They told me on Watts app to go my spar shop and tell them there's a message to there till I tried it don't work I need a code for it to work
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Community Team03-01-23@Jeanie we will get this sorted 😊.
per @retrotecchie suggested - have you waited 2.5 hours to pick this up?
Have you gone back to the agent on WhatsApp and explained this has not worked? And that you are off supply and in an emergency?
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