Anyone else still waiting on December voucher??
I have contact customer service a number of times and they take days to reply then say to keep waiting?? It’s now January and I still don’t have the voucher from December
The December vouchers have only just begun to trickle through the Royal Mail backlog in the last few days, so fingers crossed yours will arrive shortly.
Don't shoot me, I'm only the piano player. I DON'T work for or on behalf of EON.Next, but am willing to try and help if I can. Not on mains gas, mobile network or mains drainage. House heated almost entirely by baby dragons.
@jodieallport Anasa here 👋 just checking in to see if you've had your December voucher yet, I'm so sorry that there have been some delays with the strikes and Christmas now that post has re started we are hoping that they start to trickle in but if not please let me know 😊
'The greatness of a community is most accurately measured by the compassionate actions of its members’
Did you know that we're open 24/7? There are lots of ways to contact us over here!📣
@jodieallport I did receive mine, I got it around the 21st, however, I'm in need of the January one now. I live alone and need that support payment ASAP, I don't know what to do as I've no money for food let alone topping up. I really hope you get yours soon. I haven't managed to get through to them for advice. I think a lot of us are in the same situation....its so scary and worrying, I don't know what to suggest to help people like ourselves. It's hurting me...
@jodieallport I live in a one bedroom house, I've had no heating on, just a oil radiator to warm my living room after work. And i work 5 days a week. The only appliance on is my fridge, I boil a kettle to wash up and use my electric oven at bare minimum, shower every 2 days instead of once a day to cut costs which I hate. No hot water on. yet I'm still using nearly £3 a day. How is that even feasable, I know people paying the same amount a day running 3 bedroom houses with children and using so much more....its a joke
Anyone else still waiting on December voucher??
I have contact customer service a number of times and they take days to reply then say to keep waiting?? It’s now January and I still don’t have the voucher from December
I did not get my December voucher until about the 30th of December.
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