i am currently without gas supply due to my metre running out of credit. I have tried to contact eon through the phone but become unsuccessful. Would it be possible for someone from eon next to please contact me?
out of gas supply on my smart metre and cannot get through to eon next on the phone.
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Community Team02-01-23Hello @nicola1991 I'm sorry to hear that you've had trouble getting through on the phone.
As it's a bank holiday, our phone lines aren't operating today so it may be a little harder to get through, there is an emergency out of hours number you can call though which is 0300 303 2756 should you need to make a phone call.
Are you able to message over WhatsApp at all? Agents are available to speak over our social media platforms, and if you mention that you need help with your gas credit as you have no supply, someone will be able to get back to you quickly to assist you further.Last edited by DebF_EONNext; 11-10-24 at 11:10.
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