Night time changed

  • Stove's Avatar
    Level 1
    Hey all
    My night time hours have changed from 23:30hrs to 00:00hrs too 07:30hrs
    no mention of this in emails, website.......🤔

    Eon web panel says I used £58 80 was my highest day, yet smart meter says £39.20.......🤔

    can't seem to find a number to contact eon
    Anyone else this happening too ?

    Cheers.


    Stove
    Last edited by Stove; 17-12-22 at 09:02. Reason: Punctuation
  • 2 Replies

  • Best Answer

    retrotecchie's Avatar
    Level 91
    Best Answer
    @Stove

    when did your hours change? Last Sunday in October?

    Most Economy 7 or 10 meters work on GMT all year round so your hours will change between summertime and wintertime.

    Have a look on a full PDF copy on your bill, and you will see a supply number that looks a bit like this

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    your First two digits on the First line should be 02. The next three digits, starting with an 8 will be your meter time pattern. The First two digits on the bottom line will be your supplier region. If you can tell me the three digit and two digit numbers, I can tell you exactly what your hours should be.
    Last edited by retrotecchie; 17-12-22 at 09:29.
    Don't shoot me, I'm only the piano player. I DON'T work for or on behalf of EON.Next, but am willing to try and help if I can. Not on mains gas, mobile network or mains drainage. House heated almost entirely by baby dragons.
  • Anasa_EONNext's Avatar
    Community Manager
    Hey @Stove Anasa here 👋 I know its been a little while but I did wonder how you got on with your meter settings compared to your smart usage? Was you able to make sense of it all? 😊
    'The greatness of a community is most accurately measured by the compassionate actions of its members’

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