That should work any get your credit onto your meter but we need Customer Services to get your details correct so the next three vouchers go straight to your flat. You should not have to go through all this because they can't quickly fix an account error.
Don't shoot me, I'm only the piano player. I DON'T work for or on behalf of EON.Next, but am willing to try and help if I can. Not on mains gas, mobile network or mains drainage. House heated almost entirely by baby dragons.
@retrotecchie yes I agree and I thank you for all your help. You have all been amazing. Except they said it could take up to 6 to 8 weeks to get it all really fixed. With my name and my correct address. It's al long time to wait so I'm asking for a code for some energy to get me through the 2 months I might have to wait. But thank you all. Your all fantastic
@Marco I'm pleased you've been able to cash that voucher, if you get in touch with us with your correct address details we can get that amended for you and if you are missing any vouchers we can look into this for you. It would take 6-8 weeks to re issue a voucher with your correct address but actually updating it will be done straight away so it's great you've been able to cash that to save you some waiting time.😊
Last edited by Anasa_EONNext; 15-12-22 at 19:24.
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@Anasa_EONNext they've sent my vouxhes to the woman downstairs in. That's it. I need my vouchers sent to me at me proper address. Not the woman downstairs. Understand. Thank you
@Marco You'll need to get in touch with us directly to get your address details sorted out as we'll need your account details, don't share any personal data such as address or account details on the forum. 😊
Yes. How many vouchers does he now have? What is being done to get any missing vouchers to him.
Current Eon Next customer, ex EDF, Zog and Symbio. Don't think dual fuel saves money and don't like smart meters. Chronologically Gifted. If I offend let me know by private message, but I’ll continue to express my opinions nonetheless.
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