Currently trying to be charged for £1000, which apparently I've used over 2 days and it's taking a while to get through to them
FiT tariff readings confused with normal meter readings
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Has anyone else had trouble submitting their December FiT readings and the brain boxes here not being able to distinguish between the two?
Currently trying to be charged for £1000, which apparently I've used over 2 days and it's taking a while to get through to them -
2 Replies
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Best Answer
Best Answer@Thomboo HI
Appreciate it's been a while, just wanted to check have you encountered this issue since last year?
You can enter the reads online, via email which is hi@eonnext.com, contact us via social media using the link in my signature, or you can give us a call.
We have made steps moving forward so that our teams understand the difference between an Electric reading and a FIT Reading. We obviously want to pay you correctly and not over charge you, or even charge you for what you have generated.
Let us know.
ThanksDid you know that we're open 24/7 across our Social Media Channels? There are lots of ways to contact us overhere!📣 -
Hey @Thomboo 😁
Hannah here 👋 I'm so sorry we're only just replying to this! Did you manage to get things sorted out?🌍 Striving for a bigger, better and sustainable world!
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