Has anyone else had trouble submitting their December FiT readings and the brain boxes here not being able to distinguish between the two?
Currently trying to be charged for £1000, which apparently I've used over 2 days and it's taking a while to get through to them
Appreciate it's been a while, just wanted to check have you encountered this issue since last year?
You can enter the reads online, via email which is hi@eonnext.com, contact us via social media using the link in my signature, or you can give us a call.
We have made steps moving forward so that our teams understand the difference between an Electric reading and a FIT Reading. We obviously want to pay you correctly and not over charge you, or even charge you for what you have generated.
Let us know.
Thanks
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