[TeaAndTattoos]

@retrotecchie yes hopefully I have everything crossed that it turns up soon.

[Anasa_EONNext]

Hello @TeaAndTattoos Anasa here 👋 I'm so sorry to hear that it's possible you may still have not received your vouchers yet.. could you let me know if you are still waiting for them and I can chase this up for you, we may have to re issue you a new one but as you may have seen we are working on a better process to get them to you as fast as we can 😊

[TeaAndTattoos]

@Anasa_EONNext hi I’m still waiting for the voucher to arrive. Thank you for your help. I’ve not seen anything about a better a process but I’m glad you are working on something to get them out faster.

[Anasa_EONNext]

@TeaAndTattoos You are welcome, it may only be a temporary measure but it will help with the back log especially over the winter period when vouchers are needed the most, if you can pop me over your account details via DM I can check to see what date the voucher was sent to give you a little indication of when you may expect it or at least know when to consider that it maybe lost so we can work out the best way forward for you 😊

[TeaAndTattoos]

@Anasa_EONNext a temporary measure is better than nothing at the minute and I think it would help while Royal Mail are on strike. I will message you now. Thank you so much for your help.

[Teebee66]

@GeorginaS Same problem for December. Not acceptable!!

[TeaAndTattoos]

@Anasa_EONNext you asked me to message you my details and you would let me know where my voucher is I still haven’t had my voucher and I would like to know when I can expect it to arrive.