My meter says error D 2 I’ve been on hold for 1hr&10 mins then it got cut off
Can’t topup
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Best Answer
Level 9228-11-22Best Answer@Suescho
D2 Error Code
This tells you that you haven't got enough credit on your key to bring you out of Emergency credit, you'll need to top up more credit. Once you've topped up, simply put the key into the meter to load the new balance.Don't shoot me, I'm only the piano player. I DON'T work for or on behalf of EON.Next, but am willing to try and help if I can. Not on mains gas, mobile network or mains drainage. House heated almost entirely by baby dragons. -
Community Manager28-11-22@Suescho Anasa here 👋 I'm sorry to hear that you've had some trouble with your meter. Just checking it to see if you were able to get yourself back online? if not the quickest way to get help with this would be to contact us via Twitter, Facebook or WhatsApp we're here 24/7 and if it's an emergency and you are off supply you will take priority.
It does sound like it's a quick fix though so fingers crossed all is well but please reach out if not 🙂'The greatness of a community is most accurately measured by the compassionate actions of its members’
Did you know that we're open 24/7 across our Social Media Channels? There are lots of ways to contact us over here!📣
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