@retrotecchie that’s not correct the link comes up for me to apply for the warm home discount with Eon but the reason i can’t do it is because it’s taking me to my gas account my daughter only has electricity with Eon and hers worked straight away following the same link as i have
Warm Home Discount Scheme
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Level 9216-11-22Ok, they have put a link up. I tried it and it just takes me back into the login page, even if I'm already logged in.
I'll shout @PeterT_EONNext and @Beki_EONNext and see if they know what gives. May be a browser issue, perhaps.Don't shoot me, I'm only the piano player. I DON'T work for or on behalf of EON.Next, but am willing to try and help if I can. Not on mains gas, mobile network or mains drainage. House heated almost entirely by baby dragons. -
Community Manager16-11-22@retrotecchie Evening! which link is it that you're using? Is on the the Website? There is no need to apply for the Warm Home Discount anymore - your supplier will automatically apply the discount to your bill if you are eligible. To find out whether you qualify, you can call the government Warm Home Discount phone line on 0800 731 0214 between 14 November 2022 and 31 March 2023. 😊
Last edited by Anasa_EONNext; 16-11-22 at 21:35.
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Level 9216-11-22@Anasa_EONNext
Might not work for me as it possibly links my account to my address in Wales, so I don't need to apply myself but, from the main E.On site, click help then click the Warm Home Discount link.
Then it takes you here...
At which point, I just get taken back to my login page.
The actual link address from the button is https://www.eonnext.com/dashboard/login
I'm just trying to figure out why the others are struggling.Last edited by retrotecchie; 16-11-22 at 21:36.
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Community Manager16-11-22@retrotecchie Thank you! I'm not sure why it's doing that but I added to the post above that this year we are doing it a bit differently and you don't need to actually apply so thats maybe why the link isn't working.. but it should not be on the site or at least explained a little better.. so I'll have a word and see what's going on 😊
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Level 9216-11-22@Anasa_EONNext
Thanks. Just trying to fathom out why @caz31111 and @Traceymcg couldn't get the link to work. All good for me as my WHD is automatic -
Level 816-11-22Yes and when you press apply now it takes us back into our account then once your pressed to get back to this it’s doing the same again and again that’s why 🤷🏿♀️ -
Level 816-11-22
When I press apply now it’s taking me back to the menu and when I find the warm home discount apply now button it’s taking me back to my main account ect ect other people are saying the same thing@Anasa_EONNext
Might not work for me as it possibly links my account to my address in Wales, so I don't need to apply myself but, from the main E.On site, click help then click the Warm Home Discount link.
Then it takes you here...
At which point, I just get taken back to my login page.
The actual link address from the button is https://www.eonnext.com/dashboard/login
I'm just trying to figure out why the others are struggling.
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