I've had a look @AA2022 and can see that an agent picked up your query and then asked for you to confirm your account details and name and address however we have had some issues with WhatsApp and now it's off line so won't be able to reply back or get a response via that channel, the best way would be to give us a call, we'll re order your October voucher for you.😊
Last edited by DebF_EONNext; 11-10-24 at 19:30.
'The greatness of a community is most accurately measured by the compassionate actions of its members’
Did you know that we're open 24/7? There are lots of ways to contact us over here!📣
I hope you're doing okay!
I know that it can be frustrating at the moment as we are extremely busy and the wait times will be longer. Let me just remind you of our contact methods if you do want to reach out to us:
Please do drop us a message on WhatsApp Alternatively you can send us an email at: hi@eonnext.com.
If you want to give us a call instead then it will be on: 0808 501 5200.
Please do give the agents your account details and an outline of your problem so they can service you quicker.
I have sent you a PM so I can have a look into this for you😊
Last edited by DebF_EONNext; 11-10-24 at 19:30.
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