The discount applies from 1 October. Check your bank account to see the full picture.
Current Eon Next customer, ex EDF, Zog and Symbio. Don't think dual fuel saves money and don't like smart meters. Chronologically Gifted. If I offend let me know by private message, but I’ll continue to express my opinions nonetheless.
The same thing appeared on my bill - I was told it was because I had a business address ( which I don’t!) so therefore not eligible… was told to forward proof of domestic address, like a council tax bill. I emailed this but haven’t heard anything yet.
My home is also registered as a business address, but that should have no bearing on matters. As long as you have a domestic energy account, you shouldn't have the eligibility issue.
Don't shoot me, I'm only the piano player. I DON'T work for or on behalf of EON.Next, but am willing to try and help if I can. Not on mains gas, mobile network or mains drainage. House heated almost entirely by baby dragons.
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