Hi, I'm hoping someone can help me. I've just bought a property with Eon Next as the provider again. I'm getting the property ready to be rented out and I'm trying to register another new account for this property. Also will need to send meter readings of electricity and gas when the new tenant moves in. How can I do all this when no one answers calls, emails, Whatsapp and Facebook??? Help! Help! Help!
HELP! New Property
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- home moves
- move in
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Level 8010-10-22Hi,
You need to set up a temporary Landlord account at the property for now. Once a new tenant moves in, contact customer service and let them know you have a tenant in the property. Providing a copy of the signed tenancy agreement will help to ensure that you can authorise and authenticate the request. This will close your account and enable the new tenant to sign up.Just another guy passing by... The unknown tech way...
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Level 510-10-22I've used my email to register for this forum and I see my email is already registered to an Eon account of one of my rented properties. How do I register multiple Eon accounts to my email and then how do I register that as a Landlord account? Thanks. -
Level 510-10-22The last time I just rang and someone helped me. I then submitted a final meter reading when my tenant moved and then they emailed me a final closing bill. But with no one answering the phone now, this is impossible.
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Level 8010-10-22Simply use the same email address to register an account at all the properties and the system should link them up. I'm afraid you will need to phone up to set up those accounts though under the current circumstances.
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Level 510-10-22But with no one answering any lines of communication how can I do this? If this continues I'll have to switch supplier. Very frustating.
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Level 9110-10-22@Anthony123
If multiple properties with just one supplier is causing difficulties, then switching to a different supplier might help.Current Eon Next customer, ex EDF, Zog and Symbio. Don't think dual fuel saves money and don't like smart meters. Chronologically Gifted. If I offend let me know by private message, but I’ll continue to express my opinions nonetheless. -
Level 510-10-22That's not the problem. The problem is that there's no one to talk to and no one replying me. It's like the company has gone dead?? That's the problem.
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