Simply because my scheduled DD of £110.00 will be claimed in full. The government credit of £66 on my account makes no difference to my current bank balance. Surely this is not what was supposed to happen. I am not saving any payment. My E.on account currently in credit simply increases.
Hey @Johnh1995 if you are having trouble with your direct debit I would suggest that you get in touch with our energy specialists they will be able to talk you through any account specific queries and help you out with your direct debits you can find all of our contact information on this thread: Contact Us
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