Is there an answer to @meldrewreborn’s question posted just after @Mailman’s. Those of us who fixed in the couple of months before 1st October were advised not to switch to the variable when the EPG was announced (thereby saving money immediately) and to wait until the changes came into effect.
One email response to a forum member advised that the back-date would go all the way back to the start of the contract.
Can you advise on this please?
I'm an Eon Next dual fuel customer with no particular expertise but have some time on my hands that I am using to try and help out a bit.
I'm not fixed and pay on receipt of bill, non dd payer. When will the government money be credited to my account. There is nothing published for pay receipt apart from the extortionate standard charge for this.
It will be soon. But please read the following through and consider whether not paying by DD is helping you.
In its announcement of the revised price cap in August2022, OFGEM stated that average customers not paying by Direct Debit, faced additional charges of £215 per annum because of the extra costs to suppliers in dealing with such customers. Previously, I had thought (without any detailed analysis) that the EPG reduction would have brought the excess figure down to perhaps £150 per annum. But now that I’ve looked in detail, I’ve realised that the EPG reductions affect both Direct Debit tariffs and “other payment methods” tariffs equally in price terms, so that the differential between the total costs of both methods will remain the same - £215. The average Direct Debit bill is, after the EPG is factored in now £2500, and £125 is equal to an overall price increase of 8.6%. Electricity Standing charges are 12-16% higher (its regional) and Gas standing charges are 17.72% higher (nationally) if you’re not on Direct Debit. Unit prices are around 7.5% to 8.25% higher. This means that if you use smaller amounts of energy than the average customer, the cost of not paying by DD will be greater than 8.6%, possibly a lot higher.
Current Eon Next customer, ex EDF, Zog and Symbio. Don't think dual fuel saves money and don't like smart meters. Chronologically Gifted. If I offend let me know by private message, but I’ll continue to express my opinions nonetheless.
@meldrewreborn I understand the system that pay on receipt os more expensive than dd. But when eon insist that I set up a dd for 283 a month its extortionate. The recent months I have only been paying less than 50 a month which is 200 quid cheaper than the dd. I understand my usage is going to go up now its cold but I find paying on receipt easier to manage. I like tk be kn control of my money not have my money controlled by others
@Jodi
Summer months are of course cheaper than winter months. But providing the forecast consumption is correct the DD shouldn't be extortionate -its only evening the total of your forecast bills over 12 months. A fixed DD has to be set at a reasonable level. If you work out for yourself what it should be, then you can argue the matter with Customer Services rather than accept or decline their computation. The saving is worthwhile, as I've explained.
Prices this time are up 25% on the previous month but will now stay fixed for 24 months so that's one issue (price changes) taken out of the debate.
When will the customers on variable rate who pay on receipt of their bill get the governments £66 credited to their accounts? Seem most DD customers have had theirs.
As with every diverse community, there is always a mixture of opinions, knowledge as well as understanding - that’s what makes it such a great place to be! To make sure everyone gets the most out of our Community and feels good doing it, we’ve created some values below on how to be an awesome, positive member. So, take a read and then go for it!
We love having you all here in the Community and really hope you find some great advice and help from our other amazing members. As a community team, our main role here is keeping things ticking over, everyone safe and getting involved in some great conversations! We know many of you will have specific queries about your accounts and we want to keep your personal details safe so please don't post them here.
• Saying thanks goes a long way
• The community is a public website, so be careful
• Be kind, respectful and supportive
• It's a family-friendly community
• If you’re in a specific section or discussion, try to stay on topic
• One post is normally enough
• Be cool, don’t spam
We want to ensure that the community is safe and fair for everyone…
We all work hard to ensure everyone feels respected and supported while using the community, and keep that positive energy flowing. If a member or group is disrupting your experience without a genuine reason, you can report this to the community team quickly and easily by clicking the 3 dots on the post. Don’t worry about a thing, we’ll take it from there. If you get a message from the team about your behaviour, please try to work with us, as all we want to do is make this a positive place for everyone. In order to this, we have to uphold these Community Values and the Community Team has the final say.
The full Community Values can be viewed here
If you agree, please click the 'I agree' checkbox and press the 'Complete Registration' button below. If you would like to cancel the registration, click here to return to the Community homepage.
Although the administrators and moderators of E.ON Next Community will attempt to keep all objectionable messages off this site, it is impossible for us to review all messages. All messages express the views of the author, and neither the owners of E.ON Next Community, nor vBulletin Solutions Inc. (developers of vBulletin) will be held responsible for the content of any message.
By agreeing to these rules, you warrant that you will not post any messages that are obscene, vulgar,sexually-oriented, hateful, threatening, or otherwise violative of any laws.
The owners of E.ON Next Community reserve the right to remove, edit, move or close any content item for any reason.
