I'll tell him. He doesn't use much electricity as he's out at work ten hours a day then spends most of his evenings keeping warm in the pub!
Mind you he works in a local factory down the road where the electricity bill has gone up from around £160k a year to just over £1 million!
Last edited by retrotecchie; 31-10-22 at 21:40.
Don't shoot me, I'm only the piano player. I DON'T work for or on behalf of EON.Next, but am willing to try and help if I can. Not on mains gas, mobile network or mains drainage. House heated almost entirely by baby dragons.
Last month my direct debit was reduced by the £67, This month it hasn't my direct debit was taken (150). The £67 has been applied as credit to my account. The £150 has yet to be credited to my eon account despite being paid on the 1st? Confused
Last month my direct debit was reduced by the £67, This month it hasn't my direct debit was taken (150). The £67 has been applied as credit to my account. The £150 has yet to be credited to my eon account despite being paid on the 1st? Confused
This thread may help but remember that if you're on the variable tariff prices went up by just under a third on October 1st, so that could affect your billing from October onwards.
Payments generally take 5 to 6 days to materialise in your account balance for reasons which I don't understand, so it should show in the next day or so.
@Anasa_EONNext Hi
We have not received the £66 voucher from last month why is this? and yes we have checked we are a customer of E.ON very unhappy customer at the4 moment
@jez77 Anasa here I'm so sorry that you've not had your voucher yet. Please don't worry we can have a look at this for you. I'm not able to locate your account details from the email that you've registered with. Have you been in touch with one of our Digi Energy Specialist? they will be able to have a look at your account and see what's happened? If there are any lost vouchers we can sign you up for a replacement.
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Hi<br><br>I have already sent them a message via whatsapp but not received anything back from them as of yet. Hoping to hear something soon. We were not sure which electricity company we were with as i moved it over 15 years ago and haven't changed from the previous owners company <br>
@jez77 Have you confirmed that we're your supplier now? Do you have a Smart meter or key meter? I'm guessing you've got a key meter but it's always worth checking as some people often don't realise that they have a smart meter.
@Andyboo Anasa here 👋 It's great to have you here, I've had a look and your Direct Debit is not due to be taken until 28th of each month and that is when the payment reduction will be applied - any question or specific account queries please reach out and one of our Digi Energy Specialist will be happy to help 🙂
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