My total on my electric smart meter is getting low and I can't top up because I can't log in, panicking now because I need to sleep with a ventilator running and I have an oxygen concentrator. I can't leave the house because I am limited as to how far I can walk.
Does anyone know how long this website might be out of action please?
@Pandamanyou shouldn’t be in prepayment with your condition. No alternative in the short term to contacting customer services but longer term you should demand a credit meter.
Current Eon Next customer, ex EDF, Zog and Symbio. Don't think dual fuel saves money and don't like smart meters. Chronologically Gifted. If I offend let me know by private message, but I’ll continue to express my opinions nonetheless.
@Pandaman I agree with @meldrewreborn with such conditions we should be changing that meter. Can you let me know if the meter has been changed yet?
I appreciate the post is a while back, I'm hoping this has been sorted?
Let me know, thanks
Lee
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