Mine has increased by wrong amount too. So glad I found this thread. Typical for them to do it on a Saturday when no-one is there to answer the phones. I've emailed them but have not had a reply yet.
@sc489 An email from eon next on 27th September stated 44p per kwh from 1st October , on 1st October website and app stated prices at 66p per kwh, same differential applies to gas. No answer to emails, messages etc. from Enext. They do not care, they should be held responsible for the death of every single pensioner from hypothermia this winter.
An email from eon next on 27th September stated 44p per kwh from 1st October , on 1st October website and app stated prices at 66p per kwh, same differential applies to gas. No answer to emails, messages etc. from Enext. They do not care, they should be held responsible for the death of every single pensioner from hypothermia this winter.
My business account says my new tariff from today is 52.24 p/kWh and 88p standing. Are these wrong (I hope so) and should EON automatically correct these?
they’ve had a month or so to sort this! I’m confused by it all.
I really wish I could give you the answers myself, but even us forum volunteers were left in the dark recently. If I do manage to dig anything up, I'll post it on the forum here.
Just another guy passing by... The unknown tech way...
Pete is an IHD Tariff Update Robot! 🤖 Anasa is a Giant Enemy Robot Spider 🕷 🤖 Hannah is neither! Need Customer service? click here! Replacement IHD Guide? Here it is!
We're updating our prices to reflect the government's Energy Price Guarantee.
Please note that your bills will be correct but the changes are taking longer to reflect in your online account. You don't need to do anything as we are working hard to get this updated.
We are on EON Next tariff and we were told our new tariff would be standing charge 39.027p, day rate per unit 44.458p and night rate 14.749p. We have a smart meter and normally when we get up it’s on about 78p. This morning it was nearly £2. I then checked my EON Next app and the tariff it is quoting me is standing charge 39.03p, day rate 62.31p and night rate 32.59p. Tried contacting EON, surprise, surprise no one to talk to on a Saturday so have emailed them and messaged them on Facebook. They are taking the pi**, I am hoping this is a glitch but surely they should have staff in who are able to deal with it
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