That's not the case for a gas meter. Electric Prepayment Meters would never display Battery Fail. @fitzie @Robsun please be advised that if the battery dies completely, your supply may be disconnected. I strongly recommend you report this as a fault ASAP so that the meters can be replaced. I will also notify @Han_EONNext for you, just in case.
Just another guy passing by... The unknown tech way...
Pete is an IHD Tariff Update Robot! 🤖 Anasa is a Giant Enemy Robot Spider 🕷 🤖 Hannah is neither! Need Customer service? click here! Replacement IHD Guide? Here it is!
No not dangerous but will cause problems later re her account. Report ASAP
Current Eon Next customer, ex EDF, Zog and Symbio. Don't think dual fuel saves money and don't like smart meters. Chronologically Gifted. If I offend let me know by private message, but I’ll continue to express my opinions nonetheless.
Same issue happened to me with my electric meter. 2 weeks now and no one is able to fix it. I can’t see how much I got left and I could potentially be below credit. No one at Eon is taking actions. I was told an average with current tariffs will be calculated since June! Absolutely disgusting
You might have similar issues, but electricity meters take the energy from the mains before its metered and not via a battery so it's not down to the same cause.
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