The easiest way to use the Hildebrand Bright app to get real-time data is by having a Hildebrand Glow IHD or Glow Stick paired up to both the app and meters via the CAD functionality.
Failing that, Hildebrand Bright might be able to do some tricks to get something out of the meters, but not until the Comms Hub is firmware updated due to the pesky Trilliant bugs.
S2 versions of the Glow Stick are coming soon!
Just another guy passing by... The unknown tech way...
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@dazzlr I am sorry I have only just picked this up! - I do understand the frustrations with the IHD. I am really sorry that on this occassion the Ivie Bud is not compatible 😶.
There is a big back log within the company at the moment, and there is a big waiting list for answers. I did submit this to our metering team on the 05.09.2022 but I haven't not had a response yet. In the meantime we need to gain accurate reads from you.
I will let you know as soon as I get an update!
Last edited by Han_EONNext; 05-10-22 at 10:39.
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Some would say you have the ideal solution, a smart meter installation working in traditional mode. Hopefully I’ll be able to join you when my traditional meters are removed.
OFGEM has placed more pressure on suppliers in recent months to tackle this type of situation but I doubt we’ll see much progress very quickly.
Have you tried making a complaint? It might just elevate you to the to PM of the (very long) list of those waiting for replacement meters. One factor has been the finding that it’s comms issues that lie behind most meters problems, with no fault found in over 90% of meters removed. This situation costs us all very dearly, due to the way meter costs are handled throughout the country, irrespective of supplier.
Current Eon Next customer, ex EDF, Zog and Symbio. Don't think dual fuel saves money and don't like smart meters. Chronologically Gifted. If I offend let me know by private message, but I’ll continue to express my opinions nonetheless.
Cheers @meldrewreborn, interesting viewpoint! At one point my 'smart' meter wasn't automatically sending readings, however this has since been resolved and so I am at least getting some benefit from it.
We have recently switched power source for our heating from LPG boiler to an air-source heat pump, and therefore I am very keen on monitoring electricity usage to a much finer degree than before. Plus having an IHD on the kitchen countertop may help persuade some of the household from careless use of appliances (one can always hope).
Is there ANY IHD product that works with a SMETS1 meter?
* I will make this a new post
ps. will be making a complaint but wanted to get the latest news from this forum first.
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