For that, I need to know what kind of prepayment meter you have. Please can you post photos of it and I'll be able to help you from there.
Thanks!
Just another guy passing by... The unknown tech way...
Pete is an IHD Tariff Update Robot! 🤖 Anasa is a Giant Enemy Robot Spider 🕷 🤖 Hannah is neither! Need Customer service? click here! Replacement IHD Guide? Here it is!
I know this was posted a while ago but if you still need help with this, you're welcome to pop over some pictures of your meter and we can go from there 🤗
Hope to hear from you soon!
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