[jamesn]

I have not been a customer of eon next since May 2021, please can you stop sending me private messages. especially @Anasa_EONNext who messages me sometimes multiple times a day. I do not want your messages. thanks

[Bennie_R97]

Hi @jamesn, can you please let us know where are you receiving private messages from ? Is it from the community? I am sure that my colleague was simply trying to make sure you were sorted with a specific query that you might have had. I am sure we can sort this out for you.

[theunknowntech]

I think this might be about those welcome PM's which are a nightmare to opt-out from because Anasa is a moderator - and you can't put a moderator on your ignore list for moderation reasons (no forum software will ever allow it!).

[Anasa_EONNext]

@jamesn Anasa here👋 I'm so sorry to hear that you've had an issue with the welcome note, this should only be sent once however there was a glitch in the system and it seemed to have duplicated itself a few times on that day and we have no way of seeing if its been sent more than once or to remove them so I do apologised for any inconvenience caused.

[jamesn]

@Bennie_EONNext hi, these are not in response to any specific query. see below image of a screenshot of my inbox. i get an email about this every time. please note I have not been a customer of eon next since May 2021. Thanks

[Han_EONNext]

Originally Posted by jamesn

@Bennie_EONNext hi, these are not in response to any specific query. see below image of a screenshot of my inbox. i get an email about this every time. please note I have not been a customer of eon next since May 2021. Thanks

Hiya 😊 I think there may have been a bug in our system at the time which meant that multiple messages were sent! Not to worry though... I hear ya' - won't be happening again.

Under your picture in the top right of the screen there should be a drop down option.
drop down > settings > message settings - there you can turn off email notifications 😊 check out this 👉post👈 if you get confused along the way!

Have you received anything since 21-08-22?