@
JoeSoap
Both my gas, and electricity smart meters were planned to be removed in place of traditional meters. The fact my property was a new build wasn't mentioned my myself, or E.ON.
When the engineer arrived with the devices, he explained that if the electricity meter were to be removed, it would effectively render the gas meter useless from a smart standpoint. Sure enough, my gas meter is now dumb, and unable to connect. This was confirmed by the E.ON team too. We just had the electric meter replaced, rendering our system dumb.
I've just looked back through my emails in February of this year, the exact costs were quoted as follows;
Exchange Smart meter to Classic Credit (Single Fuel - Non - Faulty)
Gas = £235.00
Electric = £235.00
Total charge = £470.00 |
Privacy laws are powerful things, companies that breach them can face massive fines. It's my assumption that this triggered something in the system that they didn't want to risk screwing up.
If anyone has legitimate privacy concerns regarding the smart meters, as I did, maybe this will help alleviate them.
The E.ON team were fantastic, I couldn't be happier with their help.
Here is my original email to them, their response was swift, and arrived the very next day.
Dear e.on next customer services team,
I hope this email finds you well. I am writing to express my concerns about the installation and use of smart meters and to kindly request the installation of a traditional meter at my property instead.
As you may know, smart meters collect personal information and may allow for the potential monitoring of my family's and individual use of electrical equipment, which is a cause for concern for me. I am exercising my lawful right to forbid, refuse, and deny consent for any monitoring, eavesdropping, and surveillance devices on my property, my place of residence, and my place of occupancy. This applies to smart meters and all other types of monitoring devices.
Please be advised that any attempt to use any such device directed at me, my property, or my residence will constitute trespassing, stalking, wiretapping, and unlawful surveillance, which are all prohibited and punishable by law through criminal and civil complaints. All parties responsible for installing or operating monitoring devices without my written consent will be fully liable for any violations, intrusions, harm, or negative consequences caused by those devices.
I would appreciate your understanding of my concerns and your assistance in making this change as soon as possible. This is a legal notice, and after its delivery, the liabilities listed above may not be denied or avoided by named and implied parties.
Thank you for your time and consideration. I look forward to hearing from you soon.
Best regards,
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