How long are fit transfers taking? I bought a property 6 weeks ago and sent the documents straight away. I was emailed by someone from the fit team who said transfer would take 4 weeks. I have rang up as this time has passed and now been told 12 weeks! This is ridiculous and substantially longer than what I was told via email. It took me a week to finally get through to someone to confirm they had received all my documents. Shocking service from eon and if it takes 12 weeks it looks like I'll miss my first meter reading window in September which is not good enough.
Incorrect information
-
Community Manager28-08-22'The greatness of a community is most accurately measured by the compassionate actions of its members’
Did you know that we're open 24/7 across our Social Media Channels? There are lots of ways to contact us over here!📣
-
Level 4328-08-22
That thread is about installations @Anasa_EONNext, not Fit transfers so it would be of no use to the OP. 12 weeks is shambolic to be honest. -
Community Manager28-08-22Thanks @Andy65 I've provided the link for the FiT contact details and the current delays surrounding FiT as a whole at the moment as that's the best way to find out more 🙂
Last edited by Anasa_EONNext; 28-08-22 at 19:03.
Powered by
