Yep! It's there!
Smart meter no gas tariff
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Level 8015-08-22Yup, that's what you're looking for!
Could you take a photo of the letters and numbers after GUID please? Those are what Pete probably needs as well. CA3060001 is just the model number. :)Just another guy passing by... The unknown tech way...
Pete is an IHD Tariff Update Robot! 🤖 Anasa is a Giant Enemy Robot Spider 🕷 🤖 Hannah is neither! Need Customer service? click here! Replacement IHD Guide? Here it is! -
Level 8015-08-22Perfecto! That's great. If you can do the same for any other IHDs you've also got, that'll be smashing.
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Level 8015-08-22Yup, looks good to me. The EUI should do the trick in the case of the Glow. Whenever you're ready @PeterT_EONNext ! :)
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Community Team18-08-22Thanks for sending those pictures @thedayofcondor - It's a big help!
I've escalated the issue with our metering team who will take a look into this, as we're having some trouble updating the information on you in home display from our side.
I should hopefully know more by next Friday and will post in here again once I do.
Pete 😊Cool 😎 Calm 😌 Collected 🙌 - Here to help, or just for a chat if you like!
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Level 926-08-22@PeterT_EONNext any update? -
Community Team31-08-22Hi @thedayofcondor
Sorry, still no update just yet! I am checking in with them and they're a little behind on some requests currently, they should get back to me soon though and I've set a reminder and will check again over the next few days and pop a message on here once I know more.
Pete 😊 -
Level 914-09-22@PeterT_EONNext still no update?
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