I have not received my Paper bill yet.
Paper Bill
- Tags for this Thread
- billing
- statements
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Best Answer
Community Manager31-07-22Best AnswerHi @raj1260 Welcome to the Community! I'm sorry to hear that you've not had a paper bill yet, I've had a look and all your communications are sent via email, I've updated your account so that you will get paper bills from now on, if you change your mind and want online bills just let us know! have a great day! 😊'The greatness of a community is most accurately measured by the compassionate actions of its members’
Did you know that we're open 24/7? There are lots of ways to contact us over here!📣
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Level 111-10-22Could you switch me to paper billing too please? How long will it take and will I get a confirmation email once its been arranged? -
Level 8011-10-22Howdy @laeeqseven ,
I'm really sorry but I can't ask the community team to make that change for you right now. Please get in touch with customer service and they'll sort that out for you.Just another guy passing by... The unknown tech way...
Pete is an IHD Tariff Update Robot! 🤖 Anasa is a Giant Enemy Robot Spider 🕷 🤖 Hannah is neither! Need Customer service? click here! Replacement IHD Guide? Here it is! -
Level 9113-10-22@laeeqseven
The community team are employees of Eon Next who administer this forum, which is essentially customer to customer. Although not a customer service platform, they occasionally pick things up and help where they can.
It’s possible your request will be spotted on here and dealt with but that can’t be guaranteed. You can send an email or WhatsApp etc to customer service and leave a message asking for paper billing. It may take several days but nevertheless should be actioned. Here is a link containing contact details…
https://community.eonnext.com/thread...ull=1#post7151I'm an Eon Next dual fuel customer with no particular expertise but have some time on my hands that I am using to try and help out a bit.
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