[chippyleigh]

Could a member of EON contact me to remove a deceased person from my account, it's been 7 years despite many phone calls.

[theunknowntech]

Hi @chippyleigh ,

I can't arrange that from here as I'm only a forum volunteer. I'll see if @Beki_EONNext can help though.

[chippyleigh]

Thank you.

[Bennie_R97]

@chippyleigh have you managed to get this sorted?

[Marguerita]

I have exactly the same problem! Will be glad of any advise at all. I am receiving emails addressed to my mother-in-law who passed away July 2021 and community messages from E.on (apparently although they may not be from a real person at all).

[Beki]

@Marguerita Hmm....sounds like you might have to get in touch with customer services to sort this one out.

What messages have you got from the Community please?

Beki
E.ON Next Community Manager