Eon Next is really starting to **** ME OFF.
I have a dual fuel tariff with them.
So WHY have they only sent me a monthly bill for electric?
Electric meter read 22nd July Bill emailed to me today.
WHY no Gas smart meter read?
And why no gas bill?
And why no dual fuel bill?
Ever since i switched from on to Eon Next they have ****** my smart meter readings up every single month and i have of yet not had one straight forward monthly bill.
Last edited by PeterT_EONNext; 23-07-22 at 16:35.
Reason: Profanity
@Karln Morning! Anasa here 👋 I'm so sorry to hear that you're still not happy with us, I know that you've had a few issues since coming over to us, I have raised a complaint to express your dissatisfaction. Good news is that it was an easy fix and you're all up to date now and your gas bill has been sent to you. From now on you'll receive your monthly bills for both fuels and we'll pulling reads from your smart so there is nothing more you need to do - if there is any issues please get in touch and one of our Digi Specialist and we'll get it sorted for you 😊
'The greatness of a community is most accurately measured by the compassionate actions of its members’
Did you know that we're open 24/7? There are lots of ways to contact us over here!📣
@Karln I've checked your account and your bill and reads are all up to date and you've received a recent bill dated 24th July with reads pulled from your smart meter, if you're still concerned please get in touch with one of our Digi Specialist they can go into more detail with you 😊
As with every diverse community, there is always a mixture of opinions, knowledge as well as understanding - that’s what makes it such a great place to be! To make sure everyone gets the most out of our Community and feels good doing it, we’ve created some values below on how to be an awesome, positive member. So, take a read and then go for it!
We love having you all here in the Community and really hope you find some great advice and help from our other amazing members. As a community team, our main role here is keeping things ticking over, everyone safe and getting involved in some great conversations! We know many of you will have specific queries about your accounts and we want to keep your personal details safe so please don't post them here.
• Saying thanks goes a long way
• The community is a public website, so be careful
• Be kind, respectful and supportive
• It's a family-friendly community
• If you’re in a specific section or discussion, try to stay on topic
• One post is normally enough
• Be cool, don’t spam
We want to ensure that the community is safe and fair for everyone…
We all work hard to ensure everyone feels respected and supported while using the community, and keep that positive energy flowing. If a member or group is disrupting your experience without a genuine reason, you can report this to the community team quickly and easily by clicking the 3 dots on the post. Don’t worry about a thing, we’ll take it from there. If you get a message from the team about your behaviour, please try to work with us, as all we want to do is make this a positive place for everyone. In order to this, we have to uphold these Community Values and the Community Team has the final say.
The full Community Values can be viewed here
If you agree, please click the 'I agree' checkbox and press the 'Complete Registration' button below. If you would like to cancel the registration, click here to return to the Community homepage.
Although the administrators and moderators of E.ON Next Community will attempt to keep all objectionable messages off this site, it is impossible for us to review all messages. All messages express the views of the author, and neither the owners of E.ON Next Community, nor vBulletin Solutions Inc. (developers of vBulletin) will be held responsible for the content of any message.
By agreeing to these rules, you warrant that you will not post any messages that are obscene, vulgar,sexually-oriented, hateful, threatening, or otherwise violative of any laws.
The owners of E.ON Next Community reserve the right to remove, edit, move or close any content item for any reason.
