My EON account says it is getting smart readings every month but my smart meter has been switched off. every time i try switch it on I can't make sense of it / it doesn't work properly. But they're still receiving meter readings...? I've tried to plug it in again now and make sense of it but it doesn't look like any of the ones on the how to videos - nobody came to install it properly?? need help!
Please post photos of everything @PADDY1969 and @Oliviamayroebuck . I can help with diagnostics, but I need to know what you're seeing first.
I think you're talking about your IHD (In-Home Display). Even if the IHD isn't working, it's a separate component from the meters and isn't required in order for smart meters to be able to submit readings.
Just another guy passing by... The unknown tech way...
Pete is an IHD Tariff Update Robot! 🤖 Anasa is a Giant Enemy Robot Spider 🕷 🤖 Hannah is neither! Need Customer service? click here! Replacement IHD Guide? Here it is!
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