Hi I have an eon-next account for gas already - when I recently logged into my e-on account for electricity (same email address for both already) I followed the instructions to transfer to eon-next - but my electricity account doesn't show up on my eon-next account, still only shows the gas one I already had, and has disappeared and I cannot check now electricity reading nor bills. I have used facebook to question what I can do with no reply yet from their 24/7 alleged service...
Account dissappeared on transfer to eon-next from eon
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Best Answer
Community Manager16-07-22Best Answer@AKBF Anasa here 👋 one of the Co - ordinators here! Welcome to the Community! I've linked your account for you so you'll be able to see both your gas and electricity, it also looks like we're due some meter readings so if you get a chance pop those online and we'll get your account up to date for you! 🙂 I'm sorry you've not had a reply from Facebook, I'm not quite sure why as we're currently answering queries from 33 minutes ago via Facebook? 🤔 not to worry it's all sorted for you now, if there is anything more specific you'd like to discuss with us please get in touch with us via Social Media and one our Digi Specialist will get back to you - have a fab weekend 🙂'The greatness of a community is most accurately measured by the compassionate actions of its members’
Did you know that we're open 24/7 across our Social Media Channels? There are lots of ways to contact us over here!📣
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